Last updated: January 2024
quaint-pebble is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we meet our obligations and how you can exercise your rights.
quaint-pebble operates as a training provider specialising in system administration courses. For data protection purposes, we act as the data controller for personal information collected through our website and services.
Contact details:
Email: [email protected]
Address: Unit 14, Technology House, Colmore Business District, Birmingham B3 2QS, United Kingdom
We process personal data that you provide directly to us, including:
We also collect certain data automatically when you visit our website, such as IP addresses, browser information, and pages viewed.
We process your personal data under the following lawful bases:
The UK GDPR provides you with the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will respond to valid requests within one month.
If any personal data we hold is inaccurate or incomplete, you have the right to have it corrected.
You can request deletion of your personal data where there is no compelling reason for its continued processing. This right does not apply where we need to retain data for legal or contractual purposes.
You can ask us to limit how we process your data in certain circumstances, for example while we verify the accuracy of information you have challenged.
Where technically feasible, you can request that we transfer your data to another organisation in a structured, commonly used format.
You can object to processing based on legitimate interests. You also have an absolute right to object to direct marketing communications at any time.
We do not use automated decision-making processes that produce legal or similarly significant effects on individuals.
To exercise any of your data protection rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to valid requests within one month, though this period may be extended by up to two months for complex requests.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. These measures include:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and our legal obligations. Enquiry data is typically retained for up to 24 months; course participant records may be retained longer for certification and professional development purposes.
We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place as required by data protection law.
If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113
We may update this GDPR compliance information periodically. The date of the most recent revision is shown at the top of this page.